Get Started
What happens when you reach out to NCC?
Getting started is about finding the right fit for your restaurant. Our first conversation gives us a chance to understand your catering goals—and gives you a clear picture of how NCC can support you and your team.
LET’S START A CONVERSATIONExplore our programsWe’ll connect and help you prepare
After you reach out, we’ll contact you to arrange an introductory call and send you a “Learn more about NCC” link. You’ll have a chance to get familiar with our approach before we meet.
We’ll learn about your catering journey
During the call, we’ll talk about where you are today, what you want to grow, and where your team could use support. Whether you’re getting started or developing an established catering business, we want to understand where NCC can best assist you.
We’ll explore NCC’s Fractional Sales Program
We’ll share the program details, explain how the sales support works, and discuss how it could fit your restaurant and team. We’ll take time to go deeper into the areas that matter to you and answer your questions.
We’ll walk through the full process and follow up
We’ll explain the program from beginning to end so you know what to expect. After the call, we’ll send you the information we covered and the next steps, so you can review everything and share it with your team.
When you’re ready to move forward
After our conversation, if you decide NCC is the right fit, here’s what signing up looks like.
Getting signed up is a breeze! We will provide you with a link and a sign-up questionnaire. It should not take more than five to ten minutes to get started. At a minimum, we will need a link to your restaurant location page and catering menu from your website. You can also provide a jpg/png/pdf of the menu. You can also add links to FAQs, About Us, Order Pages, etc.
I’M READY!Helpful Notes & Details
CATERING ACTIVITIES OVER TIME
One of the most challenging parts of catering sales is “patience.” Being consistent with your activities and doing them over an extended time always generates strong long-term success.
OPT IN AND OUT AS NEEDED
Opt-In and Out monthly. You control your spend. Just decide by the 20th of each month whether you want to participate for the following month (e.g., April 20th is the cutoff date for May)
We will continue to monitor your inbox and respond to messages up to 60 days after your opt-out start date begins. After that, we will no longer monitor. The program will continue each month automatically until you choose to “opt-out”
YOUR EXPERT BONUSES ON BOOKING ORDERS
Once a catering expert is assigned to your account, they will remain as your expert until their role with NCC changes, or upon your request.
As a part of their incentive plan, our Catering Experts will bonus on the number of bookings they complete each month. Their incentive is to close business for you.
There is no additional cost to you, this is built into the cost of the program.
"AFTER EACH CALLING SESSION, I WILL SEND YOU A SESSION SUMMARY. THIS WILL SHOW YOU HOW MANY CALLS I’VE MADE, HOW MANY I’VE QUALIFIED, AND I’LL HIGHLIGHT THE FOUR TO SIX BEST CONVERSATIONS I HAD THAT DAY."
- Osmani, Catering Expert
