CATERING CUSTOMER JOURNEY
From Catering Inquiry to Confident Order
A practical restaurant playbook for response speed, intake, lead scoring, ownership, and next steps.
Read the inbound playbookTHE CATERING CONVERSATION
Catering Industry Articles and Corporate Sales Insights
Explore expert analysis, data-driven frameworks, and outbound targeting strategies designed to help restaurant groups scale first-party catering revenue. Curated by New Catering Connections' own CEO, Byron Duncan, and authored by Byron and his many industry friends.
BLACK FRIDAY CATERING
Black Friday Catering Beyond the Mall
Find B2B Black Friday catering opportunities with focused targets, useful sample drops, tailored quotes, and human follow-up.
Read the B2B sales playbook
BLACK FRIDAY CATERING
The Black Friday Catering Operations Playbook
Plan peak-day catering with delivery-first handoffs, grab-and-go meals, and a practical approach to multiple shifts.
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CATERING INDUSTRY INSIGHTS
The Platform Tax: What 90 Minutes With Olo, DeliverThat, Catering Rewards, and RevGen Revealed About Third-Party Catering
A recap of NCC’s Catering Independence Day panel on marketplace dependence, direct customer relationships, ordering technology, and delivery. Provider fees and data terms vary by product and agreement.
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CATERING CUSTOMER JOURNEY
Beyond the Blast: Outbound Catering Sales
Build a focused local prospecting rhythm with trade-area research, strategic sample visits, and human follow-up.
Read the outbound playbook